Privacy Policy

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This Privacy Policy outlines how Musical Bingo Australia collects, uses, and protects your personal information when you use our website or purchase our products and services. We are committed to ensuring your privacy is protected.

 

1. Information We Collect

 

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details or other payment information, which are processed securely through our third-party payment processor. We do not store your full payment information on our servers.

• Event Details: Information related to your event, such as the date, time, and location, to help us provide our services.

• Subscription Information: Details necessary to manage your subscription, including billing cycles and payment preferences.

• Website Usage Data: Non-personal information about how you interact with our website, such as your IP address, browser type, and pages visited, to help us improve our services.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

• To process your orders and payments for our products and services.

• To provide customer support and respond to your inquiries.

• To schedule and manage hosted events and DIY kit deliveries.

• To send you important updates about your purchase, account, or any changes to our terms and conditions.

• To improve our website and services by analyzing usage data and feedback.

• To comply with legal obligations and prevent fraudulent activities.

 

3. Sharing Your Information

 

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment Processors: To securely handle your transactions.

• Delivery and Logistics Partners: To ship DIY kits and return envelopes.

• IT and Web Hosting Providers: To maintain our website and data security.

These third parties are required to protect your information and are only permitted to use it for the specific services they provide to us.

 

4. Data Security

 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption for sensitive data and secure server environments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

5. Your Rights

 

You have the right to:

• Access the personal information we hold about you.

• Correct any inaccurate or incomplete information.

• Request that we delete your personal information, subject to legal and contractual requirements.

• Opt-out of marketing communications at any time.

 

6. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

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If you have any questions about this Privacy Policy or our data practices, please contact us through the methods provided on our website.